Startup Bharat This Indore-based SaaS startup is helping enterprises scale with conversational intelligence solutions

20 Top AI SaaS Companies to Watch in 2024

The new funds will be used to advance SleekFlow’s conversational AI suite and expand its reach into Southeast Asia, the Middle East, and Europe. The company aims to enhance its AI capabilities and deepen its market penetration across these regions. SleekFlow, a social commerce platform headquartered in Singapore and Hong Kong, has secured $7 million in a Series A+ funding round.

• And there are plenty of other examples of female pioneers in tech — we just don’t hear about them.
• Among the many advantages, breakthrough innovations in areas like medical imaging and drug discovery are now possible to develop at scale because of generative AI.
• The organization’s different families of language models can be used for business tasks like document analysis, content writing (including for product descriptions), semantic search, and improved internal and external e-commerce experiences.
• This insight helps sales teams understand video performance and optimize their strategies.
• The platform also offers real-time guidance and actionable recommendations, helping sales representatives close more deals.

Users can optimize existing content for better performance, personalize messaging on their websites at scale, and train AI to understand their brand’s voice and target audience. With features like a predicted performance score and the ability to use Anyword within other tools—including ChatGPT, Notion, and HubSpot—users can improve their content with minimal hassle. Some core areas where Jasper works well include social media, advertising, blog, email, and website content creation.

DhiWise is supported by marquee investors like Accel, AngelList India, Storm Ventures, Abhishek Deo, and Pentathlon Ventures. Backed by names such as Peak XV Partners and Khosla Ventures, the Bengaluru-based GenAI startup raised a Series A funding of $41 Mn (around INR 342 Cr) led by Lightspeed Venture Partners in December 2023. Founded in 2020 by Harikrishna Valiyath, Shubham A Mishra, Vrushali Prasade, Pixis provides a codeless AI infrastructure platform for brands to monitor and orchestrate their marketing campaigns. Spearheading this transition are names like SarvamAI and Krutrim, which are focussed on building Indic LLMs, while others like ObserveAI, having secured $214 Mn, are leveraging AI to offer customised customer and operational support to businesses.

Top SaaS Companies in Medellin

The San Francisco-based startup promises users a way to handle any subscription billing structure, monitor physical nexus and cover home rule jurisdictions for clients. So while ChatGPT might be the buzziest subscription-based software tool on the planet this year, creator OpenAI was founded in 2015 – beyond CRN’s parameters. Many of the 10 Hottest SaaS Startup Companies Of 2024 (So Far) are leveraging AI and other cutting edge technologies to help businesses transform operations and scale sales – showing that innovation not only happens at the largest tech vendors. Enterprise conversational AI platform Haptik was founded in August 2013 by Swapan Rajdev and Aakrit Vaish.

A third challenge will be dealing with the evolution of bot protection in a future world where AI-powered agents using APIs directly are pervasive and are, in fact, the most common legitimate clients of APIs. In that environment, the bot challenge will evolve from discerning “humans” vs. “bots,” leveraging human-facing browsers, towards technologies that can distinguish “good” vs. “bad” automated agents based on their observed AI behavior patterns. Humans, doing the everyday things that we as humans do, interact with agents all the time. Most of us have used real estate agents when we have bought or sold a house, and many of us rely on insurance agents to help us navigate the world of home or car liability.

This level of personalization can significantly impact viewer engagement and response rates. ActiveCampaign offers an excellent blend of powerful automation and intuitive ease of use. Its advanced machine learning capabilities lets you create personalized customer journeys and predict the best times to reach out to prospects, significantly ChatGPT App boosting conversion rates. Montréal-based Heyday will continue to service its customers and operate independently, though Hootsuite plans to integrate its chatbot technology and utilize its overall AI for a range of Hootsuite products. Hungerford also said the two companies will work towards closer product integrations over time.

Consequently, India is home to more than 100 GenAI startups and these startups have raised more than $600 Mn since 2019. OpenAI’s GPT-3, a large language model (LLM), has since paved the way for GPT-4 and $11 Bn+ in funding for OpenAI, mostly from Microsoft. Seamless.ai helps you effortlessly find accurate and up-to-date contact information, helping you to connect with the right prospects. This means less time spent on tedious research and more time building relationships and closing deals.

Users pay a monthly fee to access a wide array of courses in topics like statistical analysis, Python coding and machine learning. It also provides business plans that employers can use to give their workforce access to certifications and courses. Amelia’s context-aware, natural language conversational capabilities create personalized interactions, improving customer satisfaction. Businesses can optimize their workforce by training Amelia to handle manual tasks, freeing up human resources for more impactful activities.

In April this year, the company announced it had acquired Colabo, which specialised in extracting and using information from structured and unstructured documents in real time, using AI. Today, including the US, Europe and Asia Pacific, Uniphore is present in about 17 countries. The company has about 700 employees serving large enterprise customers in telecom, financial services, health care, insurance and BPO. Among its customers are DHL, Arise and NTT Data in the BPO segment, Priceline, which is in ecommerce; and India’s Tech Mahindra and Genpact. The COVID-19 pandemic has made businesses rethink their strategies on automation and digitalisation of business, something that can no longer be left to the future. “GenieTalk.ai has been working on AI platforms for five years, and is all set to help other businesses exponentially grow with conversational AI,” Ankit says.

Since AI assistants can be use-case and industry specific, the ability to cherry pick the various pipeline, policy and configuration options based on the problem and training data can be valuable. For example, you can use a language model like BERT, ConveRT, or plug in your custom model. Rasa has been shipping open source software that has empowered thousands of individual developers, startups, and Fortune 500 companies to create AI assistants. Rasa has released applied research like the TED policy, and DIET NLU architecture in developer friendly workflows.

Doomsday Or Dawn? Analyzing Artificial Intelligence’s Radical Reinvention Of Software As A Service

The startup offers a purpose-built unified workspace for collaborating with customers for onboarding projects. It helps businesses shorten their time-to-value, streamline their software implementation, and provide real-time visibility. We’re witnessing a shift from user and seat-based pricing models to more dynamic pricing structures based on usage and outcomes. This evolution allows software companies to align their revenue more closely with the actual value they create, opening up new avenues for growth and customer satisfaction.

With Aimi Studio, music producers of all skill levels can access basic music creation functionalities. With Aimi Music Services, music-as-a-service capabilities are available for business and enterprise users who want to create copyright and royalty-free music. Replika is a generative AI solution that creates AI companions for human-like chats that have a more personal touch. The interface of this app is designed to not only allow users to have realistic conversations but also to spend time with their Replika characters in augmented reality experiences.

Read our guide to the Best Artificial Intelligence Software to learn about the larger landscape of leading AI software in a wide range of fields. “We feel very lucky and fortunate that we’ve been able to add these two teams to Hootsuite, and fill these massive gaps, really fill these big opportunities, or buckets, that we’re going after,” Hungerford added. You can foun additiona information about ai customer service and artificial intelligence and NLP. The platform’s impact is unrivaled, reaching more than 150 million consumers and integrating with partners such as BlackRock – Aladdin, Refinitiv, BNP Manaos, CACEIS, and SimCorp.

Orbo leverages AI and augmented reality (AR) to help consumers virtually try-on products in real-time without stepping foot outside their homes. It claims to provide visual lip-sync delivered at 2K to 4K resolution ChatGPT with zero artefacts. VisualDub claims to transform the face under the eyes, including jaws, mouth, chin, smile lines and micro muscles in the cheeks and upper neck to offer a glitch-free video.

The company has also formed agreements with a leading cancer center to advance precision oncology with AI-enabled imaging solutions. Additionally, its collaboration with Caris Life Sciences has led to the development of a Clinico-Genomic research platform. ConcertAI’s commitment to innovation positions it as a key player in improving healthcare through the integration of AI and real-world evidence.

With over two decades of deep technical expertise in ERP consulting, the company manages an impressive SAP-related workloads, marking one of the most substantial footprints of SAP ERP in the public cloud. San Francisco-based company Informed.IQ, is trusted by leading lenders for instant verifications of income, assets, residence, auto, and credit stipulations, enabling unbiased, real-time credit decisions. Their AI models, trained on various document types and consumer-permissioned data sources, automate stipulation clearance for lenders. It automates and consolidates top-of-funnel activities across the entire talent ecosystem, bringing together sourcing, CRM and analytics into one place. Only Findem’s 3D data connects people and company data over time – making an individual’s entire career instantly accessible in a single click, removing the guesswork and unlocking insights about the market and competition no one else can.

Rocketlane’s goal is to streamline project management and improve the accuracy of project health reports, thus ensuring timely and budget-compliant project deliveries. By clicking the button, I accept the Terms of Use of the service and its Privacy Policy, as well as consent to the processing of personal data. The vast majority of our portfolio has adopted AI technology internally and are updating product roadmaps to incorporate AI. Overall while we expect massive value creation in the model layer, this data tells us that as with past infrastructure innovations the majority of enterprise value will once again be captured in the application layer. We expect to see Cloud Giants leverage their access to compute, chips, and capital to influence the battle in their favor. And the frontrunners are already in the race — Microsoft/OpenAI, AWS/Anthropic, Google/Gemini, with Meta/Llama as the Linux-equivalent OSS alternative, including Mistral as a European lead.

Headquartered in Sunnyvale, CA, with a substantial $520 million in venture capital funding, Clari has solidified its presence with an impressive user base of 220,000+ across 170 countries. The recent acquisition of Groove has strengthened its leadership in the revenue platform domain, responding effectively to customer demands for technology consolidation and accelerated revenue. The Miami-based startup measures a variety of factors to improve sales, including uncaptured revenue, at-bats, engagement types and average service lines per client, according to Propense. Earlier last month, Gupshup acquired Singapore-based cloud communication startup Knowlarity Communications and New Jersey-based Dotgo.

Backed by 100X.VC and LetsVenture as well as other angel investors and family offices, the Gujarat-based Kroop AI has secured $230K in funding to date. The SaaS platform claims to have so far worked with 5 Lakh brands including the likes of Mahindra FInance, Zupee, BluSmart, Ullu, among others. The B2B platform’s AI tool goes beyond the resume and understands the skills, personality and background of the candidate to offer a certain Expertia score. Not just this, it also identifies skill gaps in an applicant and actively engages with candidates on various fronts and makes them offer-ready. Its proprietary “cognitive engine” sifts through the tonnes of data to build concise and customised reports and presentations without hallucinations.

Google, a subsidiary of Alphabet Inc., is a pioneering AI company that has made remarkable strides in the field. Its AI-driven products and services, including Google Search and Google Assistant, have revolutionized how we access information and interact with technology. Sift Science is an AI SaaS company that provides fraud detection and prevention solutions.

The platform offers customer service solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. With Cognigy, users can design conversational flows, integrate with backend systems, and customize the behavior of their chatbots or virtual assistants to suit their specific business needs. The initial wave of enterprise-based image applications was focused largely on data extraction use cases. We have seen companies like Raft ingest freight documents, extracting critical information to populate the customer’s ERP and automate invoice reconciliation workflows. As the underlying models keep improving, we believe we will see a host of vertical-specific image and video processing applications emerge that will also be able to ingest increasing amounts of data to power their applications.

It is backed by the likes of names such as Kae Capital, Better Capital and Titan Capital as well as angel investors such as Mamaearth’s Varun Alagh as well as Harshil Mathur and Shashank Kumar of Razorpay, among others. Founded in 2018 by Deepti Prasad and Sanjay Kumar, Spyne is helping businesses and marketplaces create and upgrade high-quality product images and videos at scale with AI. Founded in 2014 by Ram Menon and Sriram Chakravarthy, Avaamo is a deep-learning software company that specialises in conversational interfaces to solve specific, high-impact problems in the enterprise tech realm. Today, a large number of startups across sectors and industries, from OYO to Unacademy, are seen using this emerging technology to streamline user experience and operations. Adequate customer support is essential for resolving any issues or answering questions that may arise.

• The platform also allows health systems to direct patients to in-house resources and clinical trials.
• By democratizing access to AI-driven tools and services, these companies empower organizations of all sizes to unlock new opportunities, optimize operations, and drive innovation across diverse sectors.
• The new solution marks a significant step forward in personalized cancer support, by providing patients with a proactive and comprehensive conversational-AI solution for managing their journey 24/7.
• GenieTalk.ai founders claim they have developed an intuitive algorithm that is easy to deploy and help businesses stay connected, supporting decision making through data science with the help of conversation AI.

As last reported by YourStory, the company is working on product development and is exploring opportunities to further expand its business. “At Uniphore, they were very early to recognise the importance of conversational resources,” says Dan conversational ai saas Miller, founder and lead analyst at Opus Research. But no matter how people meet, “quite simply, the big overarching vision is that we want to be that horizontal AI layer that’s running across every single conversation,” says Sachdev.

Saama accelerates data review processes

Its ACT-1 model is an established offering, and at the beginning of 2024, Adept released Adept Fuyu-Heavy, a highly capable multimodal AI model that should expand Adept AI’s customer base. GenRocket is a synthetic data generation solutions provider that emphasizes automation and enterprise-level scalability for data. Test data can be automatically generated, and what’s more, it can be generated in a dynamic format that’s easy to adjust and scale up as needed. The platform works across a variety of industries and use cases, including finance and insurance, healthcare, AI and ML model testing, ETL and big data testing, and other digital transformation projects. Anyword is a generative AI writing solution that focuses specifically on marketing and other business outcomes.

It caters to businesses operating in areas such as ecommerce, packaging and branding, advertising and marketing, media, and BFSI, among others. Predictive analytics is at the core of Salesforce Sales AI, which uses machine learning algorithms to analyze historical data to identify patterns and trends. One prominent application of this capability is predictive lead scoring, where the system evaluates the likelihood of a lead converting into a sale based on various factors such as past interactions, demographics, and buying signals. This enables sales reps to prioritize their efforts on leads with the highest potential, increasing their efficiency and closing rates.

Recent AI advances are ready to supply the requisite foundational technology today, and the compelling improvement in user experience will provide strong demand. Therefore, technologists across the board—application developers, operations teams, and security teams—must be prepared for the new challenges this new architectural pattern will bring with it. Entrepreneurs building at the forefront of voice AI are more equipped than ever to deliver interfaces that are increasingly natural and conversational, capable of providing near human-level performance. We expect to see an explosion of companies across the Voice AI stack (see below), many of which will experience truly breakout growth.

Given the scaling imperative of not just social commerce but e-commerce overall, it’s perhaps unsurprising to hear that the conversational AI space is a crowded one. SleekFlow’s competitors include MessageBird, Respond.io, Gupshup, Omnichat, Trengo, WATI, Unifonic and Verloop. The estimated market value of social commerce in the Asia Pacific region alone is expected to exceed $894 million by 2028, representing a 10.6% growth from 2022. He said his personal goal – rather than official guidance – was that by the end of fiscal 2026, the company would introduce 1 billion AI agents into user environments through what Salesforce calls its Agentforce AI platform. The appointment of Chief Technology Officer Gao Lei, a Silicon Valley veteran, is expected to drive these technological advancements and support the company’s expansion goals.

The Snipfeed assistant bots and generators allow users to create content, develop a social selling strategy, and generate product ideas. This AI-based monetization tool and content platform was one of the fastest-growing digital brands entering 2023. It validates user prompts and model responses and provides real-time protection against any harmful or elicit prompts and outputs. Using AI-based chat functionality means sellers can scale their customer service to work with masses of users while still keeping their own operations lean. It also adds a programmatic layer to the process, with analytics giving them more insight into what works, and what does not, and when and to whom, and to automate different kinds of responses to different audiences accordingly.